Can you get your home address or personal phone number out of Google results?
Often, yes. Google's "Results about you" tool finds search results that show your home address, phone number or email and lets you ask Google to remove them. It removes the result from Google Search, not the page, so the details stay on the website itself. Google says it offers no removal for some sites it treats as valuable to the public, such as government sites, newspapers and business websites, or for details you control yourself.
How Google's tool works
Google's help page says you enter your name and the contact details you want to find, and Google checks search results for them, with optional email or app notifications when new results turn up. From the To review tab, you select a result and choose Request to remove, then follow each request as in progress, approved, denied or undone. Google says some of these features are still rolling out, for users over 18 in certain markets.
When a removal is approved, Google says the page usually stops appearing for any search, and sometimes only for searches that include your name. A separate Google page lists other private details you can ask it to remove, such as confidential government ID numbers and bank account numbers, and adds: "Google can only remove things from Google Search results".
What it will not remove
- Results from sites Google treats as valuable to the public: its page names government or educational websites, online newspapers and business websites.
- Details you control yourself, such as on your own social media page or blog. Google expects you to remove those yourself.
- Professional details. Google's requirements say the details must be your personal info, with a separate form for professional info posted to harm you.
- The source page. Google says the information still exists there, and that to remove it you contact the website's owner.
When your own business put it there
For many home-based owners, the details came from their own marketing. As general advice, start with what you control: take your home address off your website and say which area you serve instead. On Google, the address on a Business Profile is public; Google says only a service-area business should hide it, and its help page on the business address shows the switch.
A personal cell printed as the business number is usually harder to pull back. A separate business line on an account in the business's name keeps the personal number private from the start; the related answers on who should own your business phone number and on local or toll-free numbers cover that choice. Your domain's public registration record can show a home address too, which the related answer on domain privacy covers. A state license lookup is a government site, so if it shows your home address, ask the licensing board what else can be listed; the related answer on showing your license and insurance covers how customers use that record.
Sources
- Google Search Help, "Find and remove personal info in Google Search results"
- Google Search Help, "Remove my private info from Google Search"
- Google Business Profile Help, "Manage your business address"
Related answers
- Who should own your business phone number?
- Should a service business use a local phone number or a toll-free number?
- Should you turn on domain privacy for your business domain?
- Should your website show your license number and insurance?
SEO for service businesses
Get found on Google by the people already looking for what you sell, in the places you serve, and see which searches turned into inquiries.