Answers

Are Google review cards, tap stands and QR codes worth buying?

A review card, tap stand or QR sign only carries the review link that Google already gives a Business Profile owner, so it is worth buying only if it makes asking easier for you. It should open your profile, be handed to every customer the same way and offer nothing in return. Google's policy bars incentives and asking only for positive reviews.

What a card or stand does

Google's help page suggests putting the review link on receipts and thank-you emails, adding it at the end of a chat, or printing its QR code and displaying it in your store; the related answer on Google reviews and Yelp reviews says where in the profile the link lives.

A card or tap stand is a physical way to carry that same link. As general advice, a tap stand usually holds a small chip that opens a web address when a phone is held near it, and a card usually prints a QR code. Neither adds anything Google's own link and QR code do not.

When a card helps and when a text works better

As general advice, a printed card suits places where the customer is already standing: a counter, an invoice, a job wrap-up. A text or email with the link, sent soon after the job, often works better for work done at the customer's home, because the customer is holding a phone. Send a text only with the person's consent.

Google's policy says merchants should not "require or pressure users" to leave ratings or reviews while on the premises. A stand that is simply there is an invitation. Standing over a customer until they post is where that line applies.

What to check before buying

  • Scan or tap it on your own phone. It should open the review box for your profile, using the link Google shows you.
  • Check that it goes straight to Google. Some products can send people through the seller's own page first. A page that sends happy customers on to Google and unhappy ones to a private form is the kind of selective soliciting of positive reviews that Google's policy bars.
  • Read every word on it. Leave out anything that asks only for top ratings or suggests what the review should say. Google's policy allows soliciting content that "does represent a genuine experience".
  • Use the same card or message for every customer.
  • Ask whether the link is yours to keep if you stop paying the seller.

What breaks Google's rules

The card's words must offer nothing and must not ask only for top ratings. The review-link help page calls incentives for reviews "strictly prohibited"; the related answer on giving customers a discount for a review covers the rest of the rule. This is a plain summary, not legal advice.

Sources

  1. Google Business Profile Help, "Create a Google link or QR code to request reviews"
  2. Google Maps User Generated Content Policy Help, "Prohibited & restricted content"

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